I’m into my 7th year as a Clutter Fairy in 2016 and it’s time for me to reflect as a business owner how things are progressing generally. When I started back in 2009 very few people knew about the possibility of having someone in your home to help with your clutter and so it was a bit of a risk as a business model but now, several years on and over 250 clients later, I’m so delighted that the risk has paid off. I’ve got to be honest, it still feels like fun rather than work, but a business it is and so people spend their hard earned cash on having me and my team help them with their cluttered homes and I’m confident enough to say most feel like it’s some of the best money they’ve ever spent. So what kind of clients do we have?
Jackie, 35, busy mum of 3, works 9 to 5 (and then some) and likes to spend the precious time she has with her husband and kids, finds time to see her girlfriends and generally has a fulfilled life but she never quite gets round to tackling the dumping ground in her spare room. When her girlfriends come round for wine, she sweeps stuff off floors and surfaces into a carrier bag and hurls it into the spare room where it stays. Every time she opens the door, she feels overwhelmed and out of control and just wishes she could get on top of it.
Jackie is capable of decluttering herself, she has very little emotional attachment to stuff, it’s time she lacks. She calls us, schedules a day in her diary, we come, declutter the room together, find a home for everything, talk strategies, and the job gets done. The key here is that it is a scheduled task that is given priority and is finished.
Eleanor, 55, is a mum and grandma. Eleanor’s home is immaculate and she knows which cupboard everything is in, but there is a lot of it. She has a big home and has been allowed to spread out especially for the last ten years since her kids left home. She would like to move to somewhere more suitable but is stuck in a rut because of all her stuff. Eleanor was brought up by parents of the make do and mend generation. If something has a use, you keep it. She uses the internet all the time but is still not quite sure what paperwork she should keep so keeps everything.
Eleanor needs a helping hand and reassurance that it’s OK to offload some of her stuff. We go through all her papers explaining fully the pros and cons of what to keep and why but always have her comfort zone in mind. We understand and can visualise smaller homes and how much stuff she will be able to manage and we systematically go through all her belongings to work out what will enhance her life going forwards. The key here is reassurance, working through her stuff with a system that she feels in control of and our ability to visualise a smaller home.
Jean, 60, lost her husband ten years ago and has struggled to get in control of so many things since. Her home has become full of stuff and her family periodically come whiles she’s out and sort rooms out, taking bags and bags of stuff to the tip. That makes her feel vulnerable, she can’t find things she knows she has so she buys it again. She feels guilty, embarrassed and thinks she is not as bad as ‘the ones on the telly’ but feels some sympathy for them.
Jean needs help from someone who is objective, non judgemental, practical and sympathetic. Is she a hoarder? Maybe – there are so many definitions – but we are not going to put a label on Jean. She wants to change, has picked up the phone to ask for our help and we are going to try. It will take a while. The clutter has taken years to build up so it’s not disappearing overnight but, every time we come, we will start to see clarity and progress and Jean will see light at the end of the tunnel. The key here is that we will help anyone who wants to change but we are realistic. We have different clients, just like Jean that we work with regularly and have done over the past 6 years but at some point we will get there.
Our clients are all unique; everyone’s lives, homes and circumstances are different and should be dealt with differently. The one common thing is that they have made a resolution to change and asked The Clutter Fairy to help in that process. Yes, it’s a strange idea to those people who are fully in control of their homes. Yes, it costs money. Yes, it’s going to take you out of your comfort zone and you’ll go through a huge range of emotions. But you will go through the process with someone that cares, tries to make it fun and will finish the job. It will change your life and it’s going to mean that that resolution you made to tackle your clutter in 2012, 2013, 2014 and 2015 is finally going to be kept and 2016 will be your first year of a clutter free lifestyle.