This morning I received a testimonial from a client I recently worked with. I have posted it in its entirety – nothing added nothing taken away.
Setting the scene
8 years ago I lost my partner of nearly 30 years. Living – no; existing in a large house, rattling round with rooms that I may visit once a week or month, monthly outgoings humungous. Obviously time to move.
Me – disorganised and de-motivated. My idea of filing – a foot high pile of papers – obviously the old ones are on the bottom – that is until the stack falls over – around the two foot mark if you are interested.
I’m an extremely private person and the house is full of memories, mementos and 30 years of clutter. After several abortive attempts (over 6 years) to ‘tidy up’ so I can at least see what I have and then think the unthinkable – put the house up for sale – I gave up, took to my bed and said that’s it.
Then I literally realised the path I need – a house doctor – like you see on TV. How to find – the internet.
I interviewed a couple who didn’t feel quite right then Lesley stepped in. I knew immediately she was the one. Why? Very discreet, actually understood the problems. I wanted it done in 2 weeks. She suggested more gradually over 2 months. I ‘gave in’ – why pay a professional and then think you know better than them?
I am so glad I went with my gut feelings. She was right on every count – see below. We decided on a budget, times and terms. Her remit – to have the house ready for the estate agent’s pictures (staging). Obviously there are several stages like de-cluttering, organising and designing the look and feel of the rooms before the end result is attained.
How did it work out?
Lesley arrived complete with bags for recycling another colour for the tip another for paper and collapsible crates. Me – extremely nervous – here is a stranger going through my things. I really could not fault her. She got on with it and nothing fazes her.
The most important aspect was her understanding. Emotional stuff I thought I had dealt with suddenly comes to the surface via the memories unearthed. Anyone who has been bereaved will know what I mean. Suddenly you are in bits. Lesley knew immediately what the problem was and averted the potential disaster.
We worked in short periods of two/three days – which gave me time to recover and do my ‘homework’. The end result is amazing. Not only my view but the estate agents who came to value the property.
Yes it is hard work – this decluttering and organising job – words I’ve never used before but now I have a house fit for a king and I’m proud of it as well.
Lesley can organise, declutter and stage superbly – exactly what it says on the box; but she brings other dimensions to the task; empathy and being discreet. She does it with feeling. Not only feelings for the job in hand but more importantly feelings for the client. She really does care and supports the client emotionally throughout. The other aspect she brings is her discreetness and she honours your privacy. Would I use her again. YES! Unreservedly and without question. My only regret. Not finding her 6 years ago.